AnsweredAssumed Answered

Lead Status Mapping/Conversion Question

Question asked by 3076c070be7701a704d13d6ff63eef58a197a975 on May 6, 2016
Latest reply on May 10, 2016 by 3076c070be7701a704d13d6ff63eef58a197a975

Hi All,

 

Does anyone have any experience with the Lead Status field in marketo being paired with the standard lead status field in Salesforce? We tried pairing our mappings with the standard lead status field in salesforce and with a status of an account field (custom) and I've observed some behavior where the account field is never getting synced down.

 

I'm curious if anyone has run into this issue and found out why the standard lead field was blocking updates for the account field. I get that the end result is that I'll need to decouple the field with help from support, but I would like to understand what happened.

 

Thanks,
Kelly

Outcomes