8 Replies Latest reply on Dec 2, 2016 12:52 AM by Grégoire Michel

    Lead blocked in operational email

    Kim Gandy

      I recently sent an email marked as operational, so it was delivered to all contacts (even unsubscribes). When reviewing the results, two contacts (unsubscribed to marketing emails) were delivered the operational email, but added to a blocked lead list. Any idea why there's a blocked lead list if it's an operational email?