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Contents exhausted

Question asked by Kanako Tone on May 3, 2016
Latest reply on May 3, 2016 by Grégoire Michel

Hello,

 

I have an Engagement Program with only one email. I set the cadence as every Mon to Fri, every week, and I'd like to touch 1% of members every day.

The attached is the screenshot of the smart campaign. After the first cadence, everyone in this program has become Exhausted though 99% of them didn't receive anything.

 

1. Why does it happen? I understand that exhausted means there are nothing more to send out in the stream. What's the workaround if this flow should not work?

2. How can I change the status back to non-exhausted so that I can send out the same email to another 1% of people?

 

Screenshot 2016-05-03 08.52.29.png

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