2 Replies Latest reply on Apr 22, 2016 6:48 AM by Dory Viscogliosi

    Marketing suspend account questions

    Steph Anderson

      I want to ensure a certain account doesn't receive any of our marketing emails, but I don't want to remove them from our database, so I've created a campaign to change the marketing suspended data value for their records to true.

       

      Do I need to do anything else (if they are in the flow of a nurture or program do I need to remove them from the flow/pause as well)?

      Is that permanent unless I manually change it back?

       

      Thanks in advance!

      Steph