AnsweredAssumed Answered

Creating dynamic, auto-response emails

Question asked by c4c30a952ffde10391769ada1a5d338838450334 on Apr 14, 2016
Latest reply on Apr 14, 2016 by Jamie Lewis

Hello there,


I'm new to Marketo and expect to have a lot of questions over coming months.


I've recently triggered an auto-response email when a user fills out a form, on a landing page, to download a whitepaper. The idea is that the user fills out the form, submits, is taken to a thank you page AND receives the email containing the whitepaper - seems pretty straightforward.


Question 1

However, we have 5 different versions of the whitepaper English, US English etc... is it possible to create just one auto-response email that dynamically inserts the correct link for the correct user? We have five different forms so can ascertain which whitepaper a lead should receive.


Question 2

I've got 'known-lead' set up to avoid known users filling out forms and send them straight to the thank you page. However, is it possible to have one thank you page for known and unknown leads? The known leads see copy such as 'thanks, you can now download your whitepaper' and see a CTA button. Unknown leads see copy like 'thanks, your whitepaper will be emailed shortly'.


Question 3

Am i following best practice in creating 5 x forms, 5 x landing pages and 5 x thank you pages for 5 versions of a whitepaper? As you can imagine, it takes a lot of time so the more areas i can use segmentation, the better.


Any help/guidance is greatly appreciated!!!