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Event Check In App reversal

Question asked by f2ab27a6251d3d8f972512edca7deb1c81375d07 on Apr 8, 2016
Latest reply on Apr 11, 2016 by f2ab27a6251d3d8f972512edca7deb1c81375d07

Happy Friday afternoon (EDT at least).  Don't all of these things happen on Friday afternoon?


We have some new staff members who went in an updated a Lead Status in Salesforce to mark a few Leads as attended for an event which doesn't happen until Tuesday.  On the Marketo Event Check In App they are marked as checked in, and the app has been synced, so we can't seem to reverse it.  According to the pdf document on Marketo for iPad check in you can reverse it before sync, but it doesn't give any direction on what to do if it has already been synced.  Any thoughts?