5 Replies Latest reply on Apr 11, 2016 10:50 AM by Jeff Smith

    Email sent to phone as text message?

    Jeff Smith

      I recently had a customer get upset, saying that we should never have sent an email to his cell phone as a text message. As I understand it, Marketo does have the functionality to send text messages, but it requires the use of a webhook and third-party vendor. Is that right? At any rate, this isn't something that we have or do. I looked at his activity log and saw that he received the email, and it was sent to his work email address. Does anyone have any thoughts on what he might be referring to? I imagine he has something said up on his end, and he's confused about how he received the message.