3 Replies Latest reply on Apr 6, 2016 9:32 AM by Roxann McGlumphy

    Addressing SFDC Leads and Contacts in the same smart campaign

      I am running a webinar where we are using our gotowebinar integration and we have invited our potential winbacks (previous customers) and prospects to attend.

       

      Prospects = leads

      Potential winbacks = Contacts with opportunities (I use the has opportunity constrain for these leads)

       

      I have created a smart campaign with actions that would change data values for the SFDC lead but I'm concerned about my contacts, what will happen to the contacts associated with that campaign? Should I create a separate smart campaign for contacts? Has anyone done with successfully with a gotowebinar integration? Will my contacts still be registered if I have 2 campaigns set up for the same webinar?