You should rather post this in "product", more people will read it a might answer
The sync occurs every 5 minutes. If you have delays, it might be because you have other sync tasks lagging beyond and delaying them all.
Also, the discrepancies might come form the fact that some of the program members cannot be pushed to SFDC for various reasons. You need to look at their activity logs and see whether:
- There is no sync task
- There is one with a error.
I know my Sync has been slow yesterday and today as well - my last sync this morning was over an hour ago.
A P1 Alert is currently posted in the Support Home Page - This may explain your issue.
UPDATE: RESOLVED--P1 Alert: Delays in SFDC sync UPDATE: This problem should now be resolved. The core issue has been identified and a patch was deployed late last night. Some customers are reporting delays in their sync cycles with SFDC. Preliminary triage indicates it is only affecting customers with large numbers of Accounts needing sync. Our Engineering team is actively working on this now. The SFDC sync will continue and no data will be lost. Updates will be posted as soon as possible