1 Reply Latest reply on May 9, 2018 11:32 AM by Chris Morris

    Cross-Enrollment in Engagement Programs?

    Katherine Garcia-Orihuela

      Hello!

       

      So I have about 20 different offers up. What I'm doing now is creating a nurture track to enroll the lead whenever they download something. Here's my scenario:

       

      Lead downloads Asset A, the flow will then enroll them in Engagement Program A, which contains 4 weekly emails that let them download Assets C, B, D, E.

       

      I will do the same for all my assets -- create a flow that will enroll them in an engagement track that will contain link to other assets. Now a possible issue would be that the lead will get enrolled in multiple tracks if they, for example, download Asset B, they'll be in the track I set for that. Then Asset C, etc.

       

      How do I prevent this? Please help! Thank you/