AnsweredAssumed Answered

salutation, but no default or space between "Hello" & comma

Question asked by Charles Sanderson on Mar 25, 2016
Latest reply on Jun 13, 2016 by 41e06787fef4f66cb917ca1fd956688c58b2126d

I wonder if somebody has found a good solution to this problem:

 

When I start an email with something like:

 

Hello {{lead.First Name:default=Sir/Ma'am}},

 

Often my database might not have a name in this field, or in the last name. Instinctively, the answer is "use the default".

 

But what if I don't want to. Sir/madam is too formal. I'd really like to just have the result be: Hello,

But that's not what I get. I get a space between "Hello" and the comma: "Hello ,"

This may not seem like a big thing, but My proofreader would disagree. So, has anybody found a solution for having no default, but also hiding the space between hello and the comma?

 

Thanks!

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