5 Replies Latest reply on Jun 13, 2016 3:37 PM by Danny Tran

    salutation, but no default or space between "Hello" & comma

      I wonder if somebody has found a good solution to this problem:

       

      When I start an email with something like:

       

      Hello {{lead.First Name:default=Sir/Ma'am}},

       

      Often my database might not have a name in this field, or in the last name. Instinctively, the answer is "use the default".

       

      But what if I don't want to. Sir/madam is too formal. I'd really like to just have the result be: Hello,

      But that's not what I get. I get a space between "Hello" and the comma: "Hello ,"

      This may not seem like a big thing, but My proofreader would disagree. So, has anybody found a solution for having no default, but also hiding the space between hello and the comma?

       

      Thanks!