12 Replies Latest reply on Mar 28, 2016 10:59 AM by Justin Cooperman

    Lead Owner & Account Owner on same alert (or tokens in other field)?

    Matt Stone

      Is it possible to include the Lead Owner AND the Account Owner on the same alert? The drop down only gives options for one or the other -- and the problem with doing two separate alerts is it's two separate emails. Ideally, they could be on the same email thread.

       

      My other thought was whether or not tokens could be used in the "To Other Emails:" section... thus allowing you to drop {{lead.Lead Owner Email Address}} into it and achieving the desired result -- but this doesn't appear to work.

       

      Screen Shot 2016-03-22 at 1.52.45 PM.png

       

      Any ideas?