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Update account field based on contact attribute

Question asked by 5a7f3857b5f8e5306bc3c14104bf82951d67c8a3 on Mar 13, 2016
Latest reply on Mar 14, 2016 by 5a7f3857b5f8e5306bc3c14104bf82951d67c8a3

I'd like an account field called "acquisition channel" to be changed according to the acquisition channel of the first contact in the account.

 

Example:

-A user clicks a PPC ad and creates an account

-Our app creates account&contact

-the data is synced to marketo

-A triggered Marketo campaign changes a Contact field called "Acquisition Channel" to "Paid". I'd like the same to be changed in the account level, but then if more contacts are added to the account I don't want this field to be changed anymore, in case they reached us thru other channels.

 

Couldn't find a way to achieve it using SF Workflows

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