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HTML is being stripped from our emails sent to Sales Insight (MSI)

Question asked by Dan Stevens. Expert on Mar 11, 2016
Latest reply on Apr 14, 2016 by Dan Stevens.

Those of you using MSI, do your emails render (in the MSI window; and when sent) exactly as they do in Marketo?  Notice how all of the styles are completely stripped and we're left with a completely unformatted email.  When testing, the email doesn't quite look as bare as this, but it's still not rendering like it does when sent from Marketo.

 

This is how it should render:

 

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