5 Replies Latest reply on Mar 9, 2016 3:04 PM by Vishal Shirguppi

    Dissociating a contact from an Account

    Vishal Shirguppi

      Hi,

      I dissociated a few contacts from their account in CRM and the integration did not perform the same function in Marketo.

      The contact is still attached to the Account in Marketo.  Should there be a different process defined for such an update?

       

      Also we set the e-mail field to null for a contact which did not get synced with Marketo. Is this because it uses the e-mail address as a lookup?

      Would really appreciate your inputs.

      Thanks,

      Vishal