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Cannot move assets into new workspace =(

Question asked by 65122b9c6dfe932e17bbd5ec56cb382b477c6b25 on Mar 8, 2016
Latest reply on Mar 8, 2016 by 65122b9c6dfe932e17bbd5ec56cb382b477c6b25

Hello!

 

Our company finally received workspaces & partitions! Yay!

 

Unfortunately, Product Docs and support@marketo.com have not yet been able to help us resolve how to move individual Marketing Activity, Design Studio, & Lead Database folders into their appropriate workspaces. Every time we try to move this, we're told an "email is being used by a test and cannot be moved" or that an "asset is in use or being used by other assets".

 

Do I have to delete all of my previous work and start over? What about my colleague who has been using Marketo twice as long as me?

 

It doesn't make sense that I cannot simply drag and drop folders into the correct partition. Please help. What am I missing?

 

Thank you so much for your time!

 

-Amanda =)

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