1 Reply Latest reply on Mar 4, 2016 1:35 PM by Josh Hill

    Email Bounced Soft Field?

    Eric Price

      Does anyone know I/we can't see the email bounce soft field in the view campaign or view qualified member reports?  Is it just our instance?  I can't see it in the filter list and can search with it no problem.

        • Re: Email Bounced Soft Field?
          Josh Hill

          Bounced = Hard Bounced

          Bounced Soft=Soft Bounced

           

          these are filters, not fields

           

          There is no such field that would show up in a list view since soft bounces aren't considered permanent. If you want to create one, you can, but you'll need  a workflow to populate.