1 Reply Latest reply on Nov 4, 2016 8:46 AM by Devraj Grewal

    How to grab a list of all leads who have not opened an email in 6 months

      So i'm trying to create a smart list of inactive users who have not opened our emails in the last 6 months.

      This is the set up I currently have

      Screen Shot 2016-03-02 at 9.41.20 AM.png

      I wasn't sure if this is the best way to do it since the logic bring up a rather high number of leads. What I think the issue lies in is with the "Not opened" step since it could be looking if they've haven't opened one of the emails on the list as opposed to having not opened all of the emails. Any insight to this would be appreciated