3 Replies Latest reply on Apr 15, 2015 11:41 AM by 4b8de2473fb42a5045b1b2e44bb6d8af981d6e1c

    Unsubscribed leads coming in as new leads in SFDC

      Occasionally we'll have someone input a wrong/different email when they are unsubscribing from an email. They end up entering SFDC as a "new lead".
      Under the Activity History window: Filled out form: Unsubscribe. Is there a way to prevent this from coming in as a new lead? It skews our inbound lead numbers.