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Email template preview is different from email preview when being used

Question asked by Courtney May on Feb 20, 2016
Latest reply on Feb 22, 2016 by Peter Kim

We have a new email template that we are using. When we preview the email from the template (and saving the flat html file to our desktop), it looks the way we'd like it to.


However, when we use the template for an email campaign through Marketo, the layout "breaks" just from opening the new email in the edit function. Whether or not we've edited the newsletter in anyway, it already has a broken layout.


Any suggestions on what might be wrong?