2 Replies Latest reply on Feb 22, 2016 11:58 AM by Peter Kim

    Email template preview is different from email preview when being used

    Courtney May

      We have a new email template that we are using. When we preview the email from the template (and saving the flat html file to our desktop), it looks the way we'd like it to.

       

      However, when we use the template for an email campaign through Marketo, the layout "breaks" just from opening the new email in the edit function. Whether or not we've edited the newsletter in anyway, it already has a broken layout.

       

      Any suggestions on what might be wrong?