2 Replies Latest reply on Feb 8, 2016 1:21 PM by c3f40f953d9e0ddda63dd012974c9d85f3fc14c8

    Opens per lead

      We would like to be able to drill down into our email reporting and find out whether many of the same people are opening our emails or if there's a broader swath of people doing so. What would be the best way to find out on a lead-by-lead basis the frequency with which emails are being opened, e.g., is Sue Smith opening three emails for every 10 sent or 1 email for every 30 sent, and concurrently, who opens our emails the most/the least, etc.?

       

      Thank you,

       

      Laura