3 Replies Latest reply on Jan 26, 2016 1:43 PM by Josh Hill

    Making Sure Certain Accounts receive all outgoing emails

      Hi There,

       

      We have certain employee accounts in the database who, through segmenting or some other variable, are not receiving every email we send out (we have a fairly complex segmentation so this could be any number of issues pertaining to that).

      I add these accounts to the logic through a specific "sales team" list, but it seems like they still aren't receiving some items.

       

      My question is this: Is there a way to make sure that a given account receives all outgoing blast emails, regardless of smart logic involved in the send?

       

      Thanks!

      Cheyne