4 Replies Latest reply on Jan 18, 2016 12:59 PM by 4bb0bd048076d9f6c699f496a28c1dd78ed40a3c

    Report on Email Open/Clicks by Sales Rep

      Each of my sales representatives has sales insight set up via outlook and are using it to monitor the open and click rates of their prospects.

       

      The sales team finds it tedious to look at each lead's record to see if they have clicked/opened an email. They would like 1 report which highlights, which prospects have actually engaged with their emails.

       

      I am looking for 1 report I can create, that will allow me to see by account or prospect name - who has click and/or opened an email sent using the Tracking functionality.

       

      Is this possible?