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Formula Field in Salesforce Not Causing Trigger Emails?

Question asked by ce511fe2af740df51e78cb57f60957799c6fc118 on Jan 14, 2016
Latest reply on Jan 14, 2016 by Edward Masson

I set-up a trigger campaign to send emails based on the change of a formula field in SFDC.

 

The field is a "trial countdown" and when it reached "0" I want it to send out an email indicating the trial has ended.

 

It doesn't seem to be working and I am assuming it is because the formula field (while it changes) is not causing marketo to see it as a "data value change."

 

Is that correct?

 

Erin

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