1 Reply Latest reply on Jan 14, 2016 8:58 AM by Edward Masson

    Formula Field in Salesforce Not Causing Trigger Emails?

    Erin Olsen

      I set-up a trigger campaign to send emails based on the change of a formula field in SFDC.

       

      The field is a "trial countdown" and when it reached "0" I want it to send out an email indicating the trial has ended.

       

      It doesn't seem to be working and I am assuming it is because the formula field (while it changes) is not causing marketo to see it as a "data value change."

       

      Is that correct?

       

      Erin