11 Replies Latest reply on Jan 15, 2016 11:07 AM by Kanako Tone

    Difference between 'Open Email', 'Click Link', and 'Click Email'

      After sending out an email through a smart campaign I went into results and wanted to export those details and noticed that there are some people who were labeled with Click Email and some who Opened Email, Click Link, and Click Email. I and curious to know what click email means to me it could either be clicked on the actual email or it could be clicked on a link in the email but those are called open email and click link, right? Can someone please explain this to me. Thank you!