8 Replies Latest reply on Jan 11, 2016 2:03 PM by Vanessa Porter

    Resetting Lead Score (While Preserving One)

    Vanessa Porter

      Hi everyone,

       

      I would ideally like to reset my behavioral scores to 0, but I want to keep my demographic scores. Easy right?

       

      But then I was the overall lead score (which is normally behavior + demographic) to be reset to the lead's demographic score. I tried to create a flow step that was "Change Lead Score to ={{demographic token}}, but the rule only allows for whole numbers.

       

      Has anyone figure out a way to do something similar to this?

       

      Thanks!