7 Replies Latest reply on Jan 11, 2016 4:18 PM by 2fa9e788c2b3982d16e5669d872681fd8390cd8c

    Marketo can't find SFDC lead queues

      Is anyone else experiencing this problem?

       

      Since Dec 17th Marketo has been unable to find any of my SFDC lead queues. I called marketo about it after noticing on Jan 4th and they said it is a known issue that engineering is building a patch for. Basically the marketo script is adding an extra space to the queue name when searching in SFDC which results in a NULL find. It has been 3 days now since the ticket was filed, so basically my lead routing system is completely broken. The severity of the issue is high but marketo seems to be taking their time with the fix. I am surprised no one else has expressed this problem on the marketo community.

       

      I want to know if anyone else is experiencing this issue. Is this a system wide issue? Please let me know if you are able or not able to assign leads to a SFDC queue between Dec 17th to today.

       

      Thanks