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Syncing campaigns/programs with SFDC but not all of its members

Question asked by 9f7c9be5fbfce0fd91662f13de20d7a3bf3ebadb on Jan 7, 2016
Latest reply on Mar 10, 2017 by David Gallagher

I have a question about syncing campaigns with SFDC. This applies to activities such as Seminars and Webinars.

 

So, when I create a new program for an event such as a seminar, everyone who registers for the seminar is added as a member with the status 'Registered'. Once the seminar has taken place, I'd usually run an update so people who attended are changed to 'Attended'.

 

What are the options now if I want to sync this campaign with Salesforce, but only sync members who actually attended? If I simply turn on the sync, everyone gets sent to Salesforce. I know I can set up a smart list or smart campaign to choose who to sync, but then the event won't appear in Salesforce Campaigns. The other option, of course, is to remove people who registered for the event but didn't attend, then turn on the Campaign sync. But I'd rather not do this as I want everyone to remain as members of the program, regardless of whether or not they attended.

 

Any thoughts?

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