AnsweredAssumed Answered

Email Template Becomes Distorted When I send

Question asked by e974ae997991cba9deb573fe372e98d70e12a8f7 on Jan 5, 2016
Latest reply on Sep 29, 2016 by Justin Cooperman

Hi Everyone,

 

We have a template that has a side box to add additional information. In the Marketo system it shows the template as it should be however when it is sent, it distorts the template ad "moves" the side box to the bottom of the email. Does anyone have any information on why/how this could happen and the solution to resolve? Any help would be appreciated. Thanks so much!

 

This is how it should look in the email:

 

And this is how it is showing up:the box that is pictured is located all the way at the bottom of the email, below the other text.

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