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Why does header banner text appear in 'test emails' but disappear from the 'live' version ?

Question asked by 00584642a79c701892b6ee95adeb2fec12f0f1a1 on Dec 22, 2015
Latest reply on Dec 22, 2015 by Justin Cooperman

Hi all,

 

I created an HTML email with a header banner out of a template, and header text appeared in every test email that I sent out.  However,  come time to launch, the header text was missing from the 'live' version.  All other text and links were intact.  I investigated and am unclear what went wrong.  What am I missing?

 

Thanks!

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