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Sample Test Email Limitations / Testing CRM Sync w/ Marketo

Question asked by Tom Kerlin on Dec 17, 2015
Latest reply on Dec 18, 2015 by Grégoire Michel

Hi all,

 

Would like to learn more about any shortcomings of sample test emails and how they might differ from emails that are "live" (aside from the obvious). 

 

Will a sample test email help when testing for proper CRM sync?  We tried using the {{lead.lead Owner}} tokens as well as the {{company.Account Owner}} tokens.  See screenshots below...

lead.lead owner tokens.jpg

 

company.Account Owner tokens.jpg

 

The tokens did not seem to populate the data from CRM and instead went to default value after we sent out the sample test email.  Not sure if we are going about this the right way.

 

I appreciate your help! 

Thanks, Tom

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