2 Replies Latest reply on Dec 15, 2015 2:40 PM by Dan Stevens

    Sweepstakes Needs Updates - Feature is a Flop

    Ryan Mohoric

      I might be misunderstanding a couple things, but so far I am using this feature and it is creating more issues than it would be if we just used a 3rd party.

       

      With members of our digital department using products such as Woobox I was excited to test out the sweepstakes feature.

       

      Initially it looked great, but in my initial test we have encountered a couple issues.

       

      First, the app connector shows marketo rather than your company which seems like it would look fishy to a consumer.

       

      Second, on the fulfillment email i am using program tokens, (banners and links that have UTM tracking built into them on the program level) from what I understand from support, the emails that are sent as a result of the sweepstakes function cannot use program templates. So it seems silly to have to change the way I create and template my emails for one feature. Also it looks like you can reference people through a fills out from trigger to have the fulfillment email be sent outside of the sweepstakes.

       

      Third, all of the people who are filling out a form through the widget are created as duplicates lead record.

       

      Forth, other vendors pull in all social data found on facebook profile 

      Fifth, when looking through sweepstakes entries, there isn't an easy way to click out to the facebook accounts of your entries..

       

      If you want to check out how we are using it visit - Wet Republic 12 Days of Christmas you may even win a prize ;-)