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Need soft bounce reason interpreted

Question asked by Casler Nancy (Nancy) on Dec 7, 2015
Latest reply on Dec 7, 2015 by Alok Ramsisaria

I am seeing the following detail on my leads' activity reports on the soft bounce event. Does anyone know what that means exactly? I don't see anything wrong with the format of the from address...

"System send failure: DKIM signing error (Unexpected From address format in injectMessage '1 <1>')"

 

Thank you!

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