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First create an email counter. For this, create a new field "number of email opened", type score.
Then create a triggered smart campaign that add +1 to this score each time a lead opens an email
You will be able to use that field in a smart list or a lead performance report.
1 of 1 people found this helpful
Hi Grace, Greg's idea is great. The only thing is that it sounds like you're looking for the number of emails opened per event, so you'll need to create a new email counter for each event. Not a difficult thing to do, but just wanted to clarify there. Then you can create a view of all records with the different fields containing the number of emails opened.