2 Replies Latest reply on Dec 3, 2015 9:30 PM by Faryal Ali

    Sync Leads || Field not updating if current value is null

    Faryal Ali

      Hi,

       

      I am using SOAP API to sync multiple leads with custom fields.  Whenever, I sync a lead with field values as empty string, the particular field is not updated.  Updates for fields are not blocked and each field is updated properly, when value is specified. How can I change this setting to update fields on every sync?

       

      For exmaple, if I have a value of "value1" for field1, it gets updated. But when I change the value of field1 to "", "value1" stays in field.