AnsweredAssumed Answered

Two Data Value Changes in Smart List Rule

Question asked by 335fca40c61f2cd9fb9099643328d8544027e08c on Nov 26, 2015
Latest reply on Nov 27, 2015 by Grégoire Michel

Hi All,


We have a scenario wherein an email needs to be sent out to leads only if both, their Last Names and their Company Names values change.


To achieve this, I created a smart campaign. Set two Data Value Changes Trigger Filter :


First : Data Value Changes with Attribute - Last Name

Second : Data Value Changes with Attribute - Company Name


I also have the filtering mode set to - Use ALL Filters.


However, while testing ; it seems leads receive email even when only the Last Names change and not when both of them happen together.


Could you guys help me out with what am I doing wrong here? What will be right Smart List rule to set up in such a scenario to achieve the desired result ?


Thank You all !


Prabash Rath.