We have a scenario wherein an email needs to be sent out to leads only if both, their Last Names and their Company Names values change.
To achieve this, I created a smart campaign. Set two Data Value Changes Trigger Filter :
First : Data Value Changes with Attribute - Last Name
Second : Data Value Changes with Attribute - Company Name
I also have the filtering mode set to - Use ALL Filters.
However, while testing ; it seems leads receive email even when only the Last Names change and not when both of them happen together.
Could you guys help me out with what am I doing wrong here? What will be right Smart List rule to set up in such a scenario to achieve the desired result ?
Thank You all !