Unable to create custom object through Marketo UI and REST API

Anonymous
Not applicable

Unable to create custom object through Marketo UI and REST API

Hi,

I am trying to create the Custom Object from UI but unable to get the options for it. As per the online documents, custom object can be created from

"Click Admin, and in the tree, select Database Management > Marketo Custom Objects."

But we are not getting Database Management option on UI. Do we need extra permissions to view this option?.

We have marketo test instance and having Admin user role. Can able to create the Custom fields but not custom objects.

As per the developer link, "You must contact Marketo Consulting Services to enable this feature for your account prior to use." (Marketo REST APIs: Custom Objects » Marketo Developers )

So do we need to raised extra request to activate this feature?

Also tried to create custom object from REST API

URL: https://748-QNP-012.mktorest.com/rest/v1/customobjects.json

Method: POST

Request Body:

{

"action":"createonly",

"name":"customeobject_new",

"input":

[

{

"displayname":"BMW"

}

]

}

but here also getting message as

code: "605"

message: "Request method 'POST' not supported"

Any pointers will be helpful to us to move further

Thanks

Tags (1)
9 REPLIES 9
SanfordWhiteman
Level 10 - Community Moderator

Re: Unable to create custom object through Marketo UI and REST API

The API docs show customobjects.json is a GET-only resource: Get List of Custom Objects​.

Upsert is Create/Update/Upsert Custom Objects.

Steven_Vanderb3
Marketo Employee

Re: Unable to create custom object through Marketo UI and REST API

Hi Deepali,

Not all of our subscription levels have the ability to use custom objects.  If you do not see that functionality, then it is likely a result of using a test instance and not a fully provisioned instance.  You should contact the person that gave you access to your test instance for more information.

Kenny_Elkington
Marketo Employee

Re: Unable to create custom object through Marketo UI and REST API

Steven is correct here.  The language on the site is outdated as the Custom Object UI has been deployed in general availability, I'll update it soon.

Anonymous
Not applicable

Re: Unable to create custom object through Marketo UI and REST API

Thanks Kenny

You mean to say custom object UI will be available for the test instance also?. If Yes, then when can we get this updates.

Kenny_Elkington
Marketo Employee

Re: Unable to create custom object through Marketo UI and REST API

It is already available, and there is no enablement necessary if you have a subscription type which supports custom objects.

Anonymous
Not applicable

Re: Unable to create custom object through Marketo UI and REST API

Thanks Kenny

Want to know exactly which subscription type we need to get the custom object support

Kenny_Elkington
Marketo Employee

Re: Unable to create custom object through Marketo UI and REST API

You'll want to reach out to your account manager about that.

Anonymous
Not applicable

Re: Unable to create custom object through Marketo UI and REST API

Deepali,

you definitely should ask to enable it in your account. Makerto released the custom objects UI last month and it works perfectly for me.

Anonymous
Not applicable

Re: Unable to create custom object through Marketo UI and REST API

Thanks. Will check with our Marketo support contact.