I am trying to link two emails to an email program so I can do an ab test. I can't make the emails stick to the program: I can't drag and drop them in there. I have approved the emails and I just can't figure it out... Can you help? Thanks
Hi Alicia - thanks for posting! I have passed onto our customer success team. Are the original emails in a different program? If so you will need to clone these.
Right Click on the email, and clone it into the email program.
You are on the right track. After you've created your emails, you need to first get them INTO the email program (they must be local assets to the email program itself. You can't drag, you need to clone them in there.
Then go to the email program and begin a new A/B Test.
See here for where to do that: Add an A/B Test - Marketo Docs - Product Docs
When you are doing the test, you will be asked to choos a test type. Choose Whole Email test. In that screen you'll see that you are asked to specify the emails (A and B). This is where you link the emails for the test. Then continue on to do the rest of the setup.
See here for more on whole email testing: Use "Whole Email" A/B Testing - Marketo Docs - Product Docs
HINT: Ensure both emails are approved before starting to build the test.
Thanks for your help everyone
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