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Phone Number Field is not formatted as a phone number

Question asked by Chris Morris Expert on Nov 19, 2015
Latest reply on Nov 19, 2015 by Chris Morris

We are using several Marketo forms, created with our Spark version of Marketo.

 

On each of the forms, the phone number field allows up to 200+ characters. It's not required that the digits entered equal the standard phone number. In some cases the validation is standard, or custom, with this code attributed to the field:

 

     Must be a phone number. <span class='mktoErrorDetail'>503-555-1212</span>

 

But I don't see a difference in either form in the way phone number data is collected. Any advice is appreciated.

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