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I need help with a smart list filter.

Question asked by 17429d88fbb8a290c2abcb8905b9e47b902118c6 on Nov 11, 2015
Latest reply on Nov 13, 2015 by Jenny Robertson



I need help with a smart list filter.  I am trying to select leads with job titles that contain specific abbreviations. A problem occurs when the abbreviation is embedded in other job title terms. For example IT is often used as an abbreviation for Information Technology in job titles in our industry. When I include IT in the filter Job Title contains I receive many results for unwanted job titles including terms such as Writer, City, Unit, Reliability, Facilities, etc.  In Excel I can include a space before the abbreviation and filter out the unwanted job titles.  I tried adding a space in the smart list filter with no success.  Any suggestions?