AnsweredAssumed Answered

How does Marketo know if someone attended my live webinar?

Question asked by 77138e3fd879c300f246078b3a6c5d014010bf75 on Nov 5, 2015
Latest reply on Nov 6, 2015 by Lauren Beth

Hello - I have been testing my WebEx integration and 2 things are confusing me:

 

1)  Where does the {{member.webinar URL}} token pull data from? When I was testing my program, the field never populated and I am not sure where to go to populate it.

 

2) How does WebEx communicate to Marketo that someone who registered for my event also attended (or did not attend) my event? I built a test program, sent myself an invitation, filled out my registration form on my Marketo LP and then after providing the WebEx link in the confirmation email (because the token wasn't retrieving info), I joined the event, and closed it.

  • So far the only work around I have is once they close the live webinar screen, they are redirected to a "Thank you" LP on Marketo in which I created a trigger campaign where once they land on that unique Thank you page specific to this program, then they are marked as "Attended"

 

My integration is there... I have the Webinar logged in via the Event settings (see picture below). However, there's still something missing (maybe?).

 

 

Any insight is greatly appreciated! Thank you in advance!

 

-Christina

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