AnsweredAssumed Answered

Change data value to null

Question asked by Eli Haugen on Nov 4, 2015
Latest reply on Nov 5, 2015 by Mel Dadoly

Our organization just enabled Salesforce state/country picklists. This is causing a problem when a lead comes into Marketo with a state other than null where the country is not United States or Canada (or a handful of others). The lead (or updates) won't sync to Salesforce because they don't have a valid state, which is null in this case. I have a smart campaign to catch these, but when I set the flow to Change Data Value, Attribute is State, and new value is left blank, it doesn't fire when it should. Is there a way to express the null value so that this will work?