5 Replies Latest reply on Nov 5, 2015 9:35 AM by 9ecdaf359254cd3cd332630d42606cdbbd8338cd

    Progressive Profiling Fields Not Showing

      It seems to be the norm that if a field in the "progressive profiling" section of the form is already filled out by the end user, it will not show the next time said user visits the form. This is good if there are more progressive fields to show to the user, but what if, for example, we have all the info we ask for from a particular end user already. The result is that their forms show up as super short with only the non-progressive profile fields showing up.

       

      Like this:

       

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      It looks funny because the form is now shorter than the sidebar box that we have created for this form on our website. I'd rather have the number of progressive profile fields that I "allow" to show at a time, still show even if they are filled out. This lets the user change and update their information as needed and makes the format of our forms more consistent and look better.

       

      Is there any way to achieve this or once the user has completed all progressive profile fields, that is just how it is?

       

      Thanks,

       

      Allison