AnsweredAssumed Answered

Block field updates is preventing a checkbox from being checked (has never contained a value)

Question asked by Dan Stevens. Expert on Nov 2, 2015
Latest reply on Jun 1, 2018 by Sanford Whiteman

I'm doing some testing on one of my test leads (using one of my personal email addresses) that has been in Marketo for some time now.  But the field in question - a boolean checkbox - has never been checked (has always been "false").  When testing today, I noticed Marketo wasn't updating my lead record after checking the box and submitting the form.  I even tried to manually check the box within the lead detail screen.  I thought block field updates only affected fields that contained an existing value?

 

Here are the blocks currently in place:

  • Import list
  • Untrusted Import list
  • Form fillout
  • Flow change data value
  • Lead detail update

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