2 Replies Latest reply on Apr 30, 2014 1:20 PM by Justin Showers

    Email Program - What does "clicks" actually track? Can you change?

    Justin Showers
      I'm curious as to the details of what the Email Program Dashboard's "Click" count actually shows.
      •           Is it counting all clicks (including multiple clicks from one inbox over time) or unique clicks?
      •           Is it counting clicks on any email link or is it leaving out opt-out links from the count?

      Depending on the answers, I'm wondering if there's a way to change the behavior. If not, I fear that I may need to revert back to my old way of creating a Program Status for "Clicked" and moving people there with a constrained trigger.

      Thanks!