AnsweredAssumed Answered

Email Program - What does "clicks" actually track? Can you change?

Question asked by Justin Showers on Apr 30, 2014
Latest reply on Apr 30, 2014 by Justin Showers
I'm curious as to the details of what the Email Program Dashboard's "Click" count actually shows.
  •           Is it counting all clicks (including multiple clicks from one inbox over time) or unique clicks?
  •           Is it counting clicks on any email link or is it leaving out opt-out links from the count?

Depending on the answers, I'm wondering if there's a way to change the behavior. If not, I fear that I may need to revert back to my old way of creating a Program Status for "Clicked" and moving people there with a constrained trigger.

Thanks!

Outcomes