3 Replies Latest reply on Oct 21, 2015 11:43 AM by 1a040e065d5d35143b3384ba8cc314442e4de413

    Pausing nurture campaigns when a demo is requested

      Hey guys and girls.


      When we get a demo request, I want Marketo to:


      - Look to see if the lead is in any nurture campaigns; and

      - If so, pause that campaign


      But the campaign I wrote PUTS them in ALL nurture campaigns and THEN pauses them. There are only 5 different nurture campaigns at this point and I spotted the issue early on which is good. The other good thing is that it means they don't receive the content from all campaigns since they are paused, BUT it does affect the metrics when I run reports to see which nurture campaign is causing the most demo requests.... !!!!


      Could someone help me understand the rules and logic I need to use in my smart campaigns to achieve the initial goal?