2 Replies Latest reply on Oct 22, 2015 5:54 AM by Mike Reynolds

    Marketo Sales Alert not coming through

      Hi,

       

      I have setup some programs with a landing page, thank you page, auto-response e-mail and form fill alert e-mail (set as operational e-mail). Everything seems to work alright except the form fill alert. Me and my sales team are constantly placed in a marketing suspended list which causes our e-mail addresses to not get the e-mail. The fact that we changed the setting of the form fill alert to an operational e-mail did not solve the issue.

       

      We get about 30-40 leads a day so it's crucial for the form fill alert to work. It's looks like a bug to me in Marketo, but someone here might have advice. Marketo support is not reachable in EMEA.

       

      Best,

       

      Mark