3 Replies Latest reply on Oct 15, 2015 2:12 PM by John Clark

    Updating/removing members of engagement program when changing smart campaign

    Alyssa Torres

      I activated a smart campaign to put people into an engagement program (stream 1) and 20 people went into the program. The cast is being sent next week. I went back and edited the triggers and the smart list and now I don't know who should actually be in the campaign or not out of those 20 people. Will the list of members refresh? If those 20 people no longer fit the criteria will they get removed from the program? Or is it that once you trigger them into a campaign via an active smart campaign, they are in there permanently unless you somehow manually get them out. Just need to make sure we don't email the wrong people. Thank you!