AnsweredAssumed Answered

Channel Cluster

Question asked by Joe Reitz Champion on Oct 13, 2015
Latest reply on Jan 27, 2016 by Ashley Ayan

I'm certain we're not the only ones to encounter this issue... When we were new to Marketo, we didn't really have a firm grasp on how we'd use program channels in reporting. We also had lots of uninformed hands making new programs, assigning them to the wrong channels, and a wide variety of other Marketo no-nos.

 

Suffice to say, data got dirty. Now that we're (marginally) more informed, we know what would've been a smarter approach... but our current task is to somehow sanitize our channels for clean reporting. Obviously, Marketo won't let you edit or delete a channel while a program that uses it has members, but I'm wondering if anyone has found a way to ninja the system? My initial search through the community archives didn't imply much success on this front, but I'm very open to having missed something!

 

Any and all advice/help/commiseration is appreciated.

 

/joe

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