8 Replies Latest reply on Oct 12, 2015 9:40 AM by Mindy Westerman

    Nurture streams and duplicate content

    Mindy Westerman

      I have set up three nurture streams in our nurture campaign.  The only difference between the three streams is the audience which pulls from three smart lists.  One sends on S/T/Th, one on W only and one on Th only and they share content.  For example, on 10/7 and 10/8 all groups would receive message number 74.

       

      I noticed that even though the content was approved and activated in the W only stream, it did not send out the message yesterday. It did send to the S/T/Th group today but did not send to the Th only group.

       

      Each of the streams has their program participants.  I understand that one stream cannot send duplicate content but I assumed that a single message could be sent to different streams.  I've gone over the set up with a fine-toothed comb and don't see anything glaringly wrong so what should I check next?